Terms of service

Last Updated: May 2026

Welcome to Finemoe, a brand owned and operated by Nexabridge Consultancy Private Limited (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website, products, and services available through www.finemoe.com (the “Website”).
By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years old or using the Website under parental supervision.
  • You are legally capable of entering into binding contracts under Indian law.
  • All information provided by you is accurate and complete.

2. Products & Services

Finemoe offers fashion and lifestyle products through its online store.
We strive to ensure all product descriptions, images, pricing, and availability are accurate. However:

  • Minor variations in color or appearance may occur due to lighting and screen settings.
  • We reserve the right to discontinue or modify products without prior notice.
  • Product availability is subject to stock limitations.

3. Pricing & Payments

  • All prices listed on the Website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
  • Payments are securely processed through third-party payment gateways including Razorpay.
  • We reserve the right to cancel orders arising from pricing errors or fraudulent transactions.

Partial COD Orders
For Partial Cash on Delivery (COD) orders:

  • Customers may be required to pay a small advance amount during checkout.
  • If the order is rejected, refused, or remains undelivered due to customer unavailability, a handling/delivery fee deduction of up to ₹75 may apply.

4. Order Acceptance & Cancellation

We reserve the right to:

  • Refuse or cancel any order at our discretion.
  • Limit quantities purchased per customer.
  • Cancel orders suspected of fraud or misuse.

If your payment has already been processed, the applicable refund will be initiated as per our Refund Policy.

5. Shipping & Delivery

Shipping timelines are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Operational issues
  • High demand periods

Customers are responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses or failed delivery attempts.
For more details, please refer to our Shipping Policy.

6. Returns, Refunds & Exchanges

Returns and refunds are governed by our Return & Refund Policy.
Important Conditions

  • Customers must provide a proper unboxing video for damaged, missing, or incorrect item claims.
  • Claims raised without sufficient proof may be rejected.
  • Returned items must be unused, unwashed, and in original packaging.

Refund timelines may vary depending on the payment provider and bank processing time.

7. User Responsibilities

You agree not to:

  • Use the Website for unlawful purposes
  • Submit false or misleading information
  • Attempt unauthorized access to our systems
  • Interfere with Website functionality
  • Abuse promotional offers or discounts

Any misuse may result in account suspension or legal action.

8. Intellectual Property

All Website content including:

  • Logos
  • Branding
  • Product images
  • Graphics
  • Text
  • Designs

are the intellectual property of Finemoe and may not be copied, reproduced, or distributed without written permission.

9. Third-Party Services

Our Website may use or link to third-party services including:

  • Payment gateways
  • Shipping providers
  • Analytics tools
  • Social media platforms

We are not responsible for the practices or policies of third-party providers.

10. Limitation of Liability

To the fullest extent permitted by law, Finemoe shall not be liable for:

  • Indirect or consequential damages
  • Delayed deliveries
  • Loss of data
  • Loss of profits
  • Service interruptions

Our maximum liability shall not exceed the amount paid by the customer for the order in question.

11. Indemnification

You agree to indemnify and hold harmless Finemoe, its directors, employees, and affiliates from any claims, damages, or liabilities arising from:

  • Your misuse of the Website
  • Violation of these Terms
  • Breach of applicable laws

12. Privacy

Your use of the Website is also governed by our Privacy Policy.
By using our Website, you consent to the collection and use of information as described in the Privacy Policy.

13. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms, the Website, or purchases made through the Website shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.
Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

15. Contact Information

For any questions regarding these Terms, please contact:
Finemoe
A brand owned and operated by Nexabridge Consultancy Private Limited


Registered Address:
70/A,II and V Main 3rd Main Road Pragathi Herbal Beauty Parlour
Banashankari Stage 3 Bengaluru Urban Karnataka,
PIN Code: 560085

Other Details:
GST Number: 29AAJCN2723R1ZR
Legal name: NEXABRIDGE CONSULTANCY PRIVATE LIMITED
Trade name: NEXABRIDGE CONSULTANCY PRIVATE LIMITED